Still designed to make your customers more loyal and your business more profitable - now packed with the power of Mastercard’s vast global experience, top-notch security and analytics expertise.
Forrester Research evaluates the 14 most significant customer loyalty solutions in order to help B2C marketers choose the best partner for their organization’s needs. Mastercard Data & Services is proud to be among one of the providers that matter most.
Deliver unique offers or discounts tailored to each customer's lifetime value, purchase history or any other appropriate markers you designate.
As each customer creates data, it’s streamed into the platform, stored in the cloud, and operationalized for use across any of your departments and systems.
Calculate the most impactful customer experience and deliver it across any of your channels in real-time with triggered campaigns or pre-schedule for a specific time.
Recognize single use coupons and other forms of personalized closed loop offers at the point of sale through SessionM’s proprietary native POS integrations.
Proprietary data no one else has. Platforms owned and operated end-to-end. People with unparalleled expertise and integrity. All to help our customers make smarter decisions that result in better outcomes.
Getting off to a fast start and seeing results right away is critical to us and to you. We work with leading brands of all shapes and sizes around the globe, and we leverage that experience to get you up and running efficiently so you can realize value as quickly as possible.
Every SessionM client is supported by a team of specialists dedicated to the launch, maintenance and continued success of your program.
We identify key customer segments to deliver incremental value to the business and devise an optimization strategy.
We systematically develop, test and optimize engagement strategies with an eye toward longer-term value creation.
Our Software is legendary. So are our people. Every SessionM client is supported by a team of experts dedicated to the launch, maintenance and continued success of your program. We’ll give you an overview of all the tools and make sure you know how to use them. From program design, through testing and optimization with our proprietary ROI modeling, our people are committed to your success.
No two customers are the same. The same is true of clients. While we have deep expertise in all areas of the platform, there are no cookie-cutter solutions. After learning your business and what’s important to you, we’ll design a strategy and implementation plan to fit.
Each customer journey is a winding road of engagement. We’ll help you follow the trail and understand what’s working, what needs optimization, and where the greatest source of incrementality is likely to come from.
The Platform is designed to be easy to use, but training is essential. With varying levels of permissions throughout your organization, we’ll make sure each stakeholder understands how to get the most out of the platform, whatever their role. And when there are issues, our fully versed Service experts will get you unstuck.
The Forrester Wave™: Loyalty Solutions, Q2 2021
Mastercard Loyalty and Engagement – is a portfolio of full-service and white label offerings that span data management, rewards and offers, marketing services, performance marketing, test and learn, analytics and fraud