A Letter to Our Community

We, like you, have been watching the developments around the world in relation to the COVID-19 outbreak. We value our relationships with our customers, partners and community deeply, and at such a challenging time wanted to take a moment to ensure you feel our continued support and partnership. 

No doubt, every business will experience some sort of disruption over the coming weeks and months. It is in uncertain times like these that partnerships and relationships are tested and strengthened.  

We wanted to let you know, you have our commitment to a laser focus on the things we can control to help navigate through this challenging time, deliver continued value to all our customers and partners, and come out stronger on the other side.

• We will continue to deliver the highest levels of service and security
• Our daily operations, support and customer success teams will remain completely accessible 
• All in-flight projects will continue moving forward along with active discussions between customers and account teams
• We will continue to work to distribute helpful information and ideas for consumer engagement strategies in light of the current environment 

Our thoughts and support are with you, your employees, your families, and all those affected. Do not hesitate to reach out to us at any time.

As always, thank you for your partnership and stay healthy. 

Best,

Lars

Lars Albright

CEO/Co-Founder, SessionM

Head of Merchant Loyalty, Mastercard