Airlines Archives

Today’s Hospitality Challenge: Meeting Consumers Where They Are

There’s a perception that the travel industry is struggling right now. And while it’s true that travel habits are shifting in dramatic ways, the challenge I’ve heard from many of the travel and hospitality brands we work with is not a lack of…

30 Nov '20

Scott Weller Airlines Hotels

Three Ways Airlines Can Build Customer Loyalty

We all have that one friend who loves their Jetblue credit card, and is more than willing to pay for dinner because they are close to getting a “free” flight to Florida and need the points. From that angle, you’d think that the…

02 Aug '19

Micaela Kelly Airlines Customer Data Management

How AI and Data Management Help Airlines Improve the Customer Experience

According to Travel Daily News over the next three years 52% of airlines are planning major AI programs. Airlines are particularly interested in leveraging AI for prediction and warning systems; however there are numerous other ways airlines can leverage AI to improve the customer…

21 Nov '17

Lindsay Bloom Airlines Customer Data Management

How Mobile Marketing Impacts the Travel Industry [Infographic]

Mobile travel booking is on the rise and expected to grow to 76.3% (vs. just 45.9% in 2015) -- which means $94.03 billion in sales vs. just $52.03 billion this year (eMarketer). And according to Google Analytics, conversion rates have increased 88% on…

17 Dec '15

Lindsay Bloom Airlines Hotels Loyalty Management

Airlines

Today’s Hospitality Challenge: Meeting Consumers Where They Are

Three Ways Airlines Can Build Customer Loyalty

How AI and Data Management Help Airlines Improve the Customer Experience

How Mobile Marketing Impacts the Travel Industry [Infographic]

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