Retail Archives | Page 2 of 5

Weekly Roundup 12/31: Welcoming 2019

Welcome to the weekly roundup: a compilation of news, ideas and learnings from the SessionM world. Quote of the week: “Competition will increase from new, specialist CDPs and from companies offering CDP functions within larger systems. Software vendors looking to add CDP functions…

04 Jan '19

Micaela Kelly Loyalty Management Retail

The Weekly Roundup 9/14

Welcome to the weekly roundup: a compilation of news, ideas and learnings from the SessionM world. Quote of the week: “We’re here to inspire loyalty through our customers, and the way we do that is through personalized experiences and offers, personalized content, and…

14 Sep '18

Sam Langrock Loyalty Management Retail

The Weekly Roundup 8/17

Welcome to the weekly roundup: a culmination of news, ideas and learnings from the SessionM world. Quote of the week: “Data needs to be at the core of marketers’ interaction with customers and being able to seamlessly integrate multiple data sources into a…

17 Aug '18

Sam Langrock Customer Data Management Restaurants Retail

The Weekly Roundup 8/3

Welcome to the weekly roundup: a culmination of news, ideas and learnings from the SessionM world. Quote of the week: “There’s a real emphasis now at J.Crew on personalized engagement versus just site-wide promotion”. - Adam Brotman. President and Chief Experience Officer at…

03 Aug '18

Sam Langrock Data Privacy Loyalty Management Restaurants Retail

The Weekly Roundup 7/13

Welcome to the weekly roundup: a culmination of news, ideas and learnings from the SessionM world. Quote of the week: “The whole industry had gone too far in terms of using people’s data and we believe that trust is the new currency, so…

13 Jul '18

Sam Langrock Data Privacy Loyalty Management Retail

The Weekly Roundup 7/6

Welcome to the weekly roundup: a culmination of news, ideas and learnings from the SessionM world. Quote of the week: “The EU’s General Data Protection Regulation (GDPR) May 25, 2018 effective date has come and gone. We’re over a month in and by…

06 Jul '18

Sam Langrock Customer Data Management Data Privacy Retail

Amazon vs. Grocery: The Grocery Retail War Is On

It is no secret that the $800 billion dollar US grocery industry has been experiencing a period of upheaval since Amazon’s acquisition of Whole Foods last year. Angela Spivey, a food and beverage attorney at McGuireWoods LLP who is advising clients on how…

13 Jun '18

Katherine Dolphin Customer Data Management Retail

Customer Engagement Love Story: Nike

Nike doesn’t just create some of the best products in the athletic footwear and apparel industry. They also motivate and engage their customers in a personalized way that develops meaningful loyalty. While we can’t help other organizations come up with the next Air…

18 Apr '18

Sam Langrock Retail

Sharks in Retail: 4 Steps Towards Becoming a Disrupter

Retail is seeing the most intense disruption in history with the rapid rise of eCommerce and the adoption of big data technologies. There have been winners and losers during this period, as some retailers have defied gravity to float to the top while…

02 Apr '18

Micaela Kelly Retail

How Grocers Can Stand Out From Competitors

Grocers have always been a low margin business, but this poses a greater challenge than ever before when they’re up against a new set of competitors in online services, meal kits etc. and customers whose expectations cannot be met without the help of…

01 Mar '18

Lindsay Bloom Retail

Retail