October 1st marked the 3rd annual Customer Experience Day, which was created by the CXPA, a global non-profit organization for the customer experience profession. Yesterday celebrated the professionals and companies that make great customer experiences happen and at SessionM, we pride ourselves in helping brands cultivate relationships and loyalty with their customers, so we’d be remiss not to dedicate a blog to #CXDay2019.
As September was coming to an end, I thought, “what better way to recognize CX Day than with a Top List?” So, here are five ways brands can deliver exceptional customer experiences.
The five strategies outlined above are the tip of the iceberg, really, in creating customer experiences that matter and that make your business more profitable. If you have any interest in learning more or want to share how your team celebrates CX Day 2019, drop us a line!