The Value of
Personalized Engagement

There are tangible economic benefits to increasing customer loyalty. Churn decreases. Customer Satisfaction increases. Acquisition cost decreases. Profitability increases. Keeping and growing customers is key to your business economics.

“More than two-thirds of respondents said an offer just for them is more important than a promotion sent to everyone.”

eMarketer, Customer Experience Roundup How Digital Factors Are Fueling More Personalized Content (August 2018)

Customer Data Analytics

Whether you subscribe to the 80/20 rule or not, it’s clear that your best customers are economic engines for your business. Understanding what each customer has done and is doing (even at this exact moment) enables you to calculate the next best offer or engagement to maximize lifetime value potential for every customer.

Customer Data Management

As each customer creates data, it’s streamed into the platform, stored in the cloud, and operationalized for use across any of your departments and systems.

POS Offer Management

Our platform uses Machine Learning to augment your own data to determine the right offer to get the job done for each customer.

Campaigns & Engagement

The SessionM platform allows you to create, deploy, manage and optimize multiple campaigns simply and efficiently.

Loyalty Management

Determine the most profitable means of driving incremental behavior with personalized loyalty programs designed to derive the greatest benefit for the smallest cost.

Turnkey Reporting

View easy to digest customer data

Understand Profitability

See how campaigns move the needle

Flexible Views

View specific time periods

Partnerships

“SessionM's partnership with Salesforce digital marketing software connects interactions from any channel or device and combines customer data and behaviors to create real-time relevant communication. ”

“The SessionM platform complements Hathway's digital consulting and experience design work, helping brands to create long-term customer relationships and personalized experiences across content, commerce and loyalty.”

“SessionM works with Movable Ink's Visual Experience Platform to enable best-in-class brands to deliver real-time experiences that are always up-to-date, right to the customer's inbox.”

“SessionM's leading technology coupled with DEG's vast depth of knowledge from developing and evaluating a broad spectrum of website design, ecommerce and digital marketing strategy, delivers innovative solutions for the world's top brands.”

“SessionM works with OgilvyOne owned customer engagement agency, Verticurl to support production development and project management for the world's most trusted brands.”

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Making your data actionable so you can make your customers more loyal and profitable.

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