Customer Data Management

SessionM’s customer data management solution creates a unified view of the customer, which activates smarter targeting, personalization and real-time interactions.

Every customer engagement begins with data and how it can be leveraged to make each customer more loyal and each engagement more profitable.

SessionM’s customer data management solution creates a unified view of each customer, which activates smarter targeting, personalization and real-time interactions. These, in turn, enable a truly one-to-one customer experience that makes the customer want to be loyal, as opposed to a generic transactional relationship that ultimately incentivizes churn.

Benefits

  • Time and Resources

    Since SessionM is managed by marketers, brands can reduce the investment and reliance on IT resources.

  • Data Enrichment

    SessionM ingests, filters, and enriches data from multiple sources to create a real-time customer view. Sophisticated metrics such as customer recency, frequency, and monetary spend are calculated and visible on each profile for more impactful targeting.

  • Fast Action on Data

    Without data latency, campaign execution for marketers is reduced from weeks to real-time for effective marketing at the moment of impact.

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transactions processed daily

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response time across all services

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customer profiles under management

Proven Results

“"SessionM supports all mobile marketing use cases. The platform is particularly adept at supporting audience segmentation, a strength that is well suited for incentive-driven mobile messaging techniques, as part of SessionM's historically loyalty-focused platform."”

Gartner Critical Capabilities for Mobile Marketing Platforms (October 2019)
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Making your data actionable so you can make your customers more loyal and profitable.

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