Building Customer Loyalty in the Age of the Unknown

The COVID-19 pandemic will continue to have a tremendous impact across all verticals of industry long after the world returns to normal. One sector that has and will continue to face unprecedented challenges is the hospitality industry. With many hotels at detrimental occupancy levels and large percentages of employees furloughed, there is little to no consensus amongst experts on when tourism will return to full capacity.

Read the full Hospitality Tech article here. 

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