Resources

SessionM Retail Story (Infographic)

Discover how SessionM is helping retailers deliver smarter customer interactions with richer customer data! Readers will understand the barriers holding…

Infographics
The Journey Towards a Single View of the Customer [Infographic]

There are many steps companies must take to generate customer loyalty. One of the most important is building a single…

Infographics
Customer Data Management: Next-Gen Tools for the Hospitality Industry [Infographic]

Companies and brands within the hospitality industry can employ CDPs to allow them to meet challenges head-on – such as a…

Infographics

Top QSR Loyalty Program Roundup

Brands such as Starbucks with MyStarbucks Rewards, and Chick-Fil-A’s A List “invite only” loyalty programs create a refreshing experience leveraging…

Infographics
2017 and Beyond: A Guide to Loyalty Strategies for an Omnichannel World [Infographic]

Effective loyalty programs – those that drive enrollments and engagements to get people talking – create unique customer experiences, and…

Infographics
Retail Shopping: Delivering Omnichannel Experiences through Loyalty Marketing Automation [Infographic]

The retail landscape is changing. Through our survey, we gathered insights from over 5,000 randomly selected smartphone users across all demographics,…

Infographics
Traditional Loyalty vs. Next-Gen Loyalty

As technology (particularly mobile) progresses and continues to evolve, loyalty strategies will change. People are getting savvier, and brands need…

Infographics
Using Analytics to Manage and Master the Shopper’s Journey [Infographic]

To develop a deeper relationship with the customer, companies need to effectively employ a journey management program to map out…

Infographics
2016 Holiday Shopping & Mobile Marketing Trends

Through our mobile survey, we gathered insights from over 7,000 smartphone users across all demographics, and compared the results to…

Infographics
Loyalty Everywhere, Impacts And Influencers In Consumer Decision-Making

We surveyed over 50,000 smartphone users to gain a deeper understanding of how mobile impacts the way consumers shop for…

Infographics
Financial Services & Smartphone Trends

As a result of smartphones, customers' expectations and their definition of convenience have changed. The formerly untouchable and unchanging financial…

Infographics

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