Many restaurant loyalty programs available to consumers today are undifferentiated and fail to deliver tangible benefits, which causes members to disengage and deprioritize the programs that are the least relevant and valuable. In contrast, Next Generation Loyalty, drives cross-channel engagement, rather than just transactions. The top loyalty programs have the power to transform businesses by increasing retention, reducing churn, improving share of wallet and so much more.
Achieving these outcomes cannot be accomplished without a best-in-class customer engagement and loyalty platform. In this guide, we will outline some of the most important questions to ask potential vendors to find a technology provider who can help your organization develop a differentiated loyalty program. Download the guide to learn: