Case Study | J.Crew

Case Study Apr. 22, 2019

J.Crew faced the challenge of having disparate data on their customers across all of their systems. Due to this fragmented data, they could not engage their customers on a personalized level, and in turn, drive loyalty.

Leveraging SessionM’s technology, J.Crew was able to create a tailored loyalty program that drives high-value behaviors.

Download the case study to learn more about how SessionM helped J.Crew:

  • Eliminate data silos across their family of brands
  • Create a loyalty program that incentivizes and rewards customers beyond spend
  • Calculate advanced metrics on each customer

Looking for more information on the SessionM platform? Watch this short video to learn how we help the world’s most innovative brands deliver personalized experiences that increase customer recency, frequency and spend.

Download J. Crew Use Case (1 MB)

Case Study | J.Crew

Leveraging SessionM’s technology, J.Crew was able to create a tailored loyalty program that drives high-value behaviors.

Download the case study to learn more about how SessionM helped J.Crew:

  • Eliminate data silos across their family of brands
  • Create a loyalty program that incentivizes and rewards customers beyond spend
  • Calculate advanced metrics on each customer

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