Motivating High Value Behaviors with Targeted Incentives: A leading fast casual had an existing loyalty program that wasn’t working for them. While they were able to successfully acquire loyalty members, they were essentially giving away money and realized their strategy wasn’t inspiring true brand loyalty. They were unable to collect data on their customers, which prevented them from delivering a personalized experience.
Download our Fast Casual Case Study to learn how SessionM helped this fast casual revamp their loyalty strategy, achieve a single customer view, and deliver personalized offers and messaging designed to drive customer frequency, spend and overall loyalty.
Suggestions
