Covid-19 has led to unprecedented changes and challenges for the grocery sector in 2020. Companies were confronted with a range of new hurdles from immediate changes to in-store logistics to accelerated pressure to use digital and personalized communication.
Despite positive financial results early in the pandemic, grocery retailers now face numerous challenges in adapting to evolving trends, as well as consumer sentiments and new expectations.
This report looks at:
The various stages of the pandemic
How the grocery industry was impacted in each stage
How grocers can prepare for what’s ahead