The Role of Loyalty in the New Normal

Article Dec. 2, 2020

ORIGINALLY PUBLISHED BY LOYALTY360.ORG

By Jamie Samaha, Senior Vice President, Issuer Loyalty Products

Building customer loyalty has always been challenging. And with today’s uncertain environment, strategies for forging loyal bonds with current and future customers are more critical than ever.

While the world continues to adapt to stages of the pandemic, and businesses continue to figure out new ways of serving their customers, loyalty strategies will also need to evolve and expand. In this article, we cover how issuers can meet this moment’s shift in e-commerce, contactless and digital wallet payments.

Read The Role of Loyalty in the New Normal to find out how to re-imagine loyalty in this new normal. 

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Building customer loyalty has always been challenging. And with today’s uncertain environment, strategies for forging loyal bonds with current and future customers are more critical than ever.

While the world continues to adapt to stages of the pandemic, and businesses continue to figure out new ways of serving their customers, loyalty strategies will also need to evolve and expand. In this article, we cover how issuers can meet this moment’s shift in e-commerce, contactless and digital wallet payments.

Read The Role of Loyalty in the New Normal to find out how to re-imagine loyalty in this new normal. 

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By clicking download, I am acknowledging that SessionM will process my personal data in order to send content and information about our services. For further questions and options, please see the SessionM Privacy Statement.