Top Retail Trends to Watch in 2022

White Papers Apr 1, 2022

Top Retail Trends to Watch in 2022

In 2021, many consumers around the world traded in their fuzzy slippers for real shoes and started to get re-acquainted with in-store shopping. But they also continued to rely on digital channels for much of their purchasing needs. This signals a continued blurring of the lines between in-store and online shopping and an opportunity for retailers to take their pandemic-induced digital innovation to a new level in 2022.


Here’s what we’re watching in 2022:

  • Commerce evolution – from the rise of online marketplaces to new ways to pay
  • Experiential retail – with livestreaming to reimagined stores
  • Consumer privacy –personalizing consumer experiences while balancing privacy
  • Purposeful buying – new ways to approach environmental, social and governance strategies

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