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What’s Trending in Retail in 2020

White Papers Nov. 2, 2020

Covid-19 has undoubtedly changed retail. But the changes mostly affected the speed of impact rather than an unprecedented overhaul.

We had identified five distinct trends to watch in 2020 before Covid-19 changed everything. We believe those trends still hold true, but the global crisis has accelerated them for the rest of 2020 and likely into 2021.

Download Mastercard_2020_RetailTrends_Covid_vF (2 MB)

What's Trending in Retail 2020

We had identified five distinct trends to watch in 2020 before Covid-19 changed everything. We believe those trends still hold true, but the global crisis has accelerated them for the rest of 2020 and likely into 2021. In this white paper, we looked at:

  • Personalization
  • Frictionless Retail
  • Cyber Security
  • Loyalty
  • Sustainability

Download the “Top 2020 Retail Trends: How Covid-19 Forced an Unprecedented Acceleration in the Retail Economy” to learn how these trends have gone from nascent to blooming in only a few months.

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