Restaurant Loyalty Solutions

Restaurants need to find ways to motivate more frequent purchases without cannibalizing margins. The SessionM solution helps restaurants capture loyalty and transactional data to tie it back to customers on an individual level, from where it can be activated to deliver personalized and profitable engagements.

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Higher purchase frequency among loyalty members

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Incremental spend generated per target offer

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Incremental revenue generated in a single campaign

How Restaurants can turn their challenges into opportunities.

Consumers demand convenience and rewarding experiences whether they’re ordering via an app, website or in store. SessionM helps restaurants overcome difficult industry challenges by unlocking point of sale data, delivering incentives that motivate customer behavior and creating differentiated loyalty experiences. 

Unlock Point of Sale Data

Powerful connections with leading point of sale systems enable a firehose of transactional data to stream into the SessionM Platform for deep customer insights. As purchases happen, a wealth of loyalty and transactional details are instantaneously streamed into the SessionM platform to inform future customer interactions. Utilize pre-built integrations with NCR, Olo Par|Brink and more, or leverage SessionM’s robust set of POS APIs to create strong connections with a wide range of point of sale systems.

Fresh Data, Ready for Baking
Restaurants often have siloed databases across systems and struggle to unify individual customer data to enable smarter decisions and targeted campaigns based on behavior. SessionM’s platform affords restaurants the ability to stream in customer data from different sources including POS systems, mobile and web ordering systems, SKU tracking, and in-app ordering to create a singular customer profile that can be activated across channels. Leverage declared, observed and predictive attributes to build compelling messaging and promotional campaigns for each individual and deploy them through the optimal channel.
Now Serving: Targeted Offers

SessionM’s offer management functionality enables clients to create an impressive roster of promotions, and verify customer eligibility at the point of sale thanks to deep integrations with leading POS systems. Deploy a number of different strategies to incentivize customers to purchase more frequently, increase their average order size and try different product combinations. 

Data-Driven Loyalty

SessionM provides the ability for restaurants to craft highly personalized and gamified loyalty experiences, incentivizing customers to purchase more frequently while gaining valuable information about their behaviors. The flexibility of the platform enables restaurants to construct unique programs with advanced tiering functionality, complex point management, interactive reward stores, and more. 

Restaurant Tailored Offers

Leverage data points like customer behavior, demographics, location & more to serve up offers such as Buy X Get Y, % off or $ off.

Closed Loop Offers

Create single use offer codes that can be awarded to customers through a variety of methods and instantly verified at the point of sale.

Unified Catalog Management

Action off granular SKU level data to decide which items are eligible to be discounted for specific offers, or which items customers can earn points on.

Automatically Trigger Offers

Motivate high value behaviors by setting up a rule or series of rules that customers must complete to be rewarded with an offer.

Configurable Reward Stores

Deploy a digital reward store with a number of offers that can be purchased with loyalty points. The availability of rewards can be dependent on which tier a customer is a part of.

Personalized Rewards

Deliver rewards unique to customers based on their purchase history and behavior. Surprise and delight your best customers and avoid blanketing the market with discounts.

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Making your data actionable so you can make your customers more loyal and profitable.

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