Increase in spend among loyalty members
Increase in purchases of targeted product via email campaign
Increase in incremental revenue generated in a single campaign
serve up offers such as Buy X Get Y, percent discount or free shipping.
SessionM enables retailers to craft highly personalized and gamified loyalty experiences, incentivizing customers to purchase more frequently while gaining valuable information about their behaviors. Provide a host of rewards for completing certain transactional or non-transactional behaviors, and utilize an array of tactics to shorten the gap between purchases.
The SessionM platform predicts certain metrics, such as customer lifetime value and risk of churn, and calculates historical metrics like recency, frequency and monetary spend for each customer.
Create rich, dynamic audience segments based on a number of customer attributes or behaviors. Activate segments across channels to enable more personalized messaging and promotions.
By tracking purchase behaviors, analyzing customer preferences and correlating relationships between other items within the product catalog, our machine learning algorithm predicts product preferences for each customer.
Motivate high value behaviors and set rules based on a number of actions, such as making three transactions in a month, spending over a certain threshold or purchasing a specified combination of products.
SessionM has deep integrations with purchase channels, enabling a wide range of transaction details to be mapped back to a customer profile. Offers can be instantly verified and redeemed, and point balances are updated in real time.
Gain access to extensive reporting dashboards without tapping into IT resources. Retailers can determine who their best customers are, what channels they purchase through, and a host of other metrics through SessionM’s comprehensive reporting module.