SESSIONM'S CAPABILITIES
Points and tiers
Cultivate loyal customers with the right points, tiers and incentives.
How it works
Recognize and reward your most loyal customers
A single customer view helps brands reward behaviors, increase customer retention and recognize their loyal consumers through lifecycle management.
Points management
SessionM supports multiple point-earning sources and multiple accounts per customer. Manage your points liability and prevent fraud.
Status and tiers
Create flexible tier systems and define how customers earn and retain tier status. Create exclusive benefits for your most loyal customers.
Incentives
Reward customers with points based on transactions or for other beneficial customer actions like reviews, referrals and social mentions.
Interested?
Consult with our team and find out how SessionM can enhance your
business through our products and services.
Case study
An apparel retailer’s expanded loyalty program increased membership, order value
The retailer had tier-based offers but lacked a points system or rewards. SessionM expanded the loyalty program with spend-based points that could be redeemed for discounts, exclusive tiers for top customers and product category bonus-point promotions. SessionM also integrated directly with the retailer’s customer relationship management (CRM) system, giving the retailer a 360-degree view of their customers, and enabling email campaigns with more advanced segmentation. The expanded program led to 15% year-over-year growth in loyalty program membership and a 40% year-over-year increase in average order value.
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